The Department of Telecommunications (DoT) issued a circular on 23 Mar 2017 instructing mobile operators to re-verify all existing customers using Aadhaar e-KYC. This was based on a Supreme Court order issued on 6 Feb 2017. The deadline is a year from the Court’s order: 6 Feb 2018.
A petition challenging the DoT circular will be heard in court in the coming weeks.
We dug around and are confused about a few things. Here are 5 of our top questions. Does anyone have the answers?
- Is there a verification process for those without an Aadhaar given that Aadhaar is voluntary and saturation isn’t 100%?
- What happens in case of a genuine individual facing an authentication failure because one’s fingerprints have worn out or other technical issues?
- The SC’s order and the DoT’s circular are only for existing An older DoT circular (16 Aug 2016) says that Aadhaar e-KYC is optional for new subscribers. Isn’t it incompatible to make e-KYC mandatory for existing subscribers but optional for new subscribers?
- The SC’s order is ambiguous on whether it applies to pre-paid users or also includes post-paid users (see paragraph 4 vs. 5). How and why did the DoT interpret it as applicable for all users?
- On 11 Aug 2015, the SC issued an order that Aadhaar only be used for PDS, LPG, etc. Isn’t the SC order on re-verification of mobile users in direct contradiction then?
Notifications dated 6 Aug 2016 and 23 Mar 2017, Department of Telecommunications
Supreme Court orders dated 6 Feb 2017 and 11 Aug 2015